New computer preloaded with craplets including Norton 360

My sister’s office PC was damaged by lightning, so she got a new emachines PC at Costco, and I’m helping her get it set up.  It came with Vista, of course.  And a bunch of craplets, including Norton 360 with a 60 day “free” subscription.

When you boot the machine, Norton 360 pops up a window to start the subscription process, and there is no cancel or quit.  The close item on the menu window is disabled, and the “X” button at the top right doesn’t work.  It won’t let you proceed without creating a new Norton account or entering credentials for an existing account.

Best of all, the fuckwits somehow have managed to subvert the “End program” feature of the Task Manager.  When I try to kill Norton 360, it says “program not responding”, and then the “End now” button does nothing!

Since Vista rearranged everything, it took me a while to figure out where Add/Remove programs went.  Now it’s “Programs and Features” or some such.  It let me uninstall Norton, even while the stupid Norton signup screen was up.

There was also some kind of “BigFix” thing that is supposed to make security updates and fixes easier.  It came up with a message that as of April 30, 2009, emachines customers no longer get BigFix service.

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7 Responses to New computer preloaded with craplets including Norton 360

  1. Byron says:

    I recently helped my Mom setup a Vista machine. We purchased it at Best Buy who offered to remove all the craplets for some charge, and they advertised the service as “Acceleration”, which I can’t completely argue with, but… Uhg

    My advice to her was not to run any virus checker, I truly think that the cure is definitely worse then the possible disease.

  2. Mom says:

    I hate Norton!! (but you already know that)…when i had it, it quit working and when i contacted them they said my credit card had expired but my renewal date with norton wasn’t for another 3 months. i didn’t like that they were keeping track of my credit card. plus i think norton is what caused the crash on my desktop.

    Love, Mom

  3. MK says:

    I recently helped my Mom setup a Vista machine. We purchased it at Best Buy who offered to remove all the craplets for some charge, and they advertised the service as “Acceleration”, which I can’t completely argue with, but… Uhg

    My advice to her was not to run any virus checker, I truly think that the cure is definitely worse then the possible disease.

  4. ????? ??? says:

    I’ve been using Norton 360 for several weeks. I don’t know how the guys of this website tested Norton 360, but on my computer (2 years old, winXP) it SEVERLY affected system performance, not matter what settings I choose. Besides, the backup-functionality is more of a toy than a serious program. I just uninstalled it and feel much relieved that my computer is performing again as it used to do.

  5. posoft says:

    Hi,
    I have been using Norton 360. I didn’t face any type problem, might be Norton doesn’t support Vista properly or have some other problem.
    Thanks

  6. pc says:

    I just had a problem with my norton 360 recently and then I asked for support from symantec via email. They responed very quickly and within hours, the problem’s fixed. So what I’m saying is the customer service given to us is just very2 good and satisfying.

  7. pc support says:

    After having this product for a few weeks now, I can honestly say that I wasted my money. Internet Explorer is considerably slower than it was and likes to lock up regularly. There have also been alot more items finding their way to the registry than before.

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