Category Archives: Customer satisfaction

Situation with Cingular is almost straightened out

I previously wrote about problems with switching to a Cingular FamilyTalk rate plan.  The gist was that because I was a former AT&TWS customer, I had to upgrade my phone, or at least the SIM card, in order to switch … Continue reading

Posted in Customer satisfaction | 1 Comment

More Cingular customer service stupidity

I wanted to add a second line to my cellular account, using Cingular’s “Nation 1400 FamilyTalk w/ Rollover” plan. Naturally I had to get a second phone, so I ordered one from them. My existing phone is a Palm Treo … Continue reading

Posted in Customer satisfaction | 5 Comments

AC adapters for laptop from GetPartsOnline.com

I wanted two extra AC adapters for an HP Pavilion dv5210us laptop computer. HP and all the usual places wanted around $70-80. But a Google search for the part number turned up GetPartsOnline.com, which has genuine HP adapters in stock … Continue reading

Posted in Customer satisfaction | Leave a comment

Printing on CDs/DVDs with Epson Stylus Photo R300

Last December I bought an Epson Stylus Photo R300 inkjet printer, because it was on sale for under $80, and it can print directly onto printable CDs and DVDs. I didn’t actually get around to using it for that until … Continue reading

Posted in Calculators, Customer satisfaction, Hardware | Leave a comment

New air conditioner

Two years ago I bought a Soleus MAC-12K 12,000 BTU/hr portable air conditioner. It also had an electric heating element. The first year it worked fine. This past winter the heater wouldn’t work; perhaps the heating element burned out, or … Continue reading

Posted in Customer satisfaction | 2 Comments

CostCentral: ✫✫✫✫✫

I needed some HP number 10 ink cartridges and printheads for an HP 2500C wide-carriage inkjet printer. Google turned up a number of sites offering good pricing. CostCentral had very nearly the best prices, and their web site confirmed that … Continue reading

Posted in Customer satisfaction | 2 Comments