I needed some HP number 10 ink cartridges and printheads for an HP 2500C wide-carriage inkjet printer. Google turned up a number of sites offering good pricing. CostCentral had very nearly the best prices, and their web site confirmed that they had all the part numbers I needed in stock, while some sites that advertised very slightly lower prices were out of stock of some, or didn’t give stock information.
They are headquartered in Erie PA, and I opted for the inexpensive Fedex ground shipping, so I was quite pleasantly surprised that I received the items two days after placing the order. It turns out that they were able to ship from a warehouse near me, rather than from PA. I’ve placed a second order this week, and also received it in two days.
For the first order, I had to call their customer service because I screwed up and ordered the wrong part number for one cartridge, and I used different billing and shipping addresses. I didn’t have to wait on hold long, and the customer service representatives were quite friendly and helpful.
I give them five stars, and will likely order all my future printer supplies from them.
Have you ordered any Cisco support contracts from them though? Let me say that it’s an entirely different story. It’s been three weeks and I still don’t have a contract number, but I do have lots of calls into CostCentral and I’m getting plenty of run-around. Starting to think it may have been better to give my money to charity.
I’m sorry to hear that you’ve had trouble with them. I’ve only ordered physical merchandise from them, and they did a good job with that.
I don’t really know how Cisco support contracts work, but wouldn’t you normally want to buy them locally?